Privacy Policy
Effective Date: October 15, 2025
1. Introduction
QllmSoft ("we", "our", or "us") operates a web-based document management platform that allows users to register, manage teams, upload and share documents, and perform related administrative tasks. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our web application ("Service").
2. Information We Collect
We collect the following categories of information:
- Account Information: Name, email address, profile picture, and password.
- Team and Role Information: Team memberships, role assignments, and administrative relationships.
- Uploaded Content: Documents, images, and other files uploaded by users, stored securely on Microsoft Azure Blob Storage.
- Payment Information: When subscribing to paid plans, payments are processed securely through PayPal. We do not store full payment card details on our servers.
- Usage Data: Browser type, operating system, IP address, and timestamps of access.
- Voice Input Data: If you use the voice search feature, audio is processed only to execute the search request; it is not stored or retained after processing.
3. How We Use the Information
Information is used for the following purposes:
- To create and maintain your account.
- To provide core application functions such as document storage, sharing, and team collaboration.
- To send notifications and administrative messages related to your account.
- To process subscription payments and manage billing.
- To improve system performance and troubleshoot technical issues.
- To comply with legal and regulatory requirements.
4. Data Sharing and Access
Team-Based Sharing
Documents and data may be shared among team members according to team structure and permissions. An admin may access data uploaded by users under their team.
Service Providers
We use trusted third parties such as Microsoft Azure (for file storage) and PayPal (for payment processing). These providers process your information solely for the purpose of delivering their respective services.
Legal Compliance
We may disclose information if required by law or to protect our legal rights.
No Advertising
We do not sell or share your personal data with advertisers or analytics firms.
5. Data Storage and Security
All documents and user data are stored securely on Azure Blob Storage. We use HTTPS encryption for all communication and restrict access through authentication and role-based permissions. While we take reasonable measures to protect your data, no system can guarantee absolute security.
6. Data Retention
Your information is retained as long as your account remains active. Upon account deletion, personal information and uploaded files are permanently removed from active systems within a reasonable period, except where retention is required by law.
7. User Rights
You may:
- Access, update, or delete your account information.
- Request removal of your uploaded data.
- Withdraw consent for processing, subject to legal or contractual obligations.
To exercise these rights, contact us at info@qllmsoft.com.
8. Children’s Privacy
Our Service is not intended for children under 13. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this Privacy Policy periodically. Updated versions will be posted on this page with the revised date. Continued use of the Service after updates constitutes acceptance of the revised policy.
10. Contact Information
For any questions or privacy-related requests, contact:
Email: info@qllmsoft.com
Company Name: QllmSoft
Address: Lalamusa, Pakistan